We Deal with Our Kitchen Prospects Like Household. ⋆

I at all times inform our designers to deal with our kitchen clients like household. Treating clients like household DOESN’T imply agreeing with them and rubber stamping their concepts. It means having their finest curiosity at coronary heart, doing all your finest, and actively making an attempt to stop them from making a mistake.

Had been a member of the family of mine going to make a mistake, I’d strive very onerous to encourage them to make higher decisions.

If you care about individuals, you’re trustworthy with them with out hurting their emotions. Typically if really unhealthy concepts are the within the kitchen plan, giving clients robust love may be essentially the most useful. The outdated adage that “the shopper is at all times proper” doesn’t apply to household. We care an excessive amount of about them to only promote them issues.

I do know that typically this strategy isn’t what clients are in search of. Fundamental Line Kitchen Design even has a couple of poor on-line evaluations from individuals annoyed by our designers being trustworthy with them. That’s OK, as a result of the vast majority of our clients get higher kitchens due to our strategy, and their properties and the connection we construct with them are ads for our success.

A few of our kitchen clients take pleasure within the decisions they made though they have been initially towards them.

One couple I labored with was sure that they needed an island. Sadly, as a result of I felt horrible about the tight area that was going to be created, I requested the purchasers to work with one other designer, in the event that they determined that the kitchen island was really a “will need to have”. After fascinated about it and looking out on the drawings they reluctantly determined to maintain working collectively and take my recommendation. When their kitchen was accomplished, they have been extremely joyful and pleased with the outcome. They laughed with associates, household, and even the contractor proclaiming that they have been “nearly fired by Paul!”

These are the purchasers that write the 100’s of glowing 5-star evaluations Fundamental Line Kitchen Design has obtained. Those who we helped get a distinct and higher kitchen than the one they initially needed. They know that the kitchen that they love and live in is the product of us working collectively. And that they might have a really completely different kitchen had we merely give them the kitchen they initially requested for.

Trying ahead to treating you want household.

Here’s a hyperlink to ours:

and a narrative written by my mom concerning the happiness her 1960’s kitchen introduced her:

Bon Appetit!

Paul